FAQ (Frequently Asked Questions)

Do you have questions or concerns about InnerCamp? We’ve compiled a list of our members’ most frequently asked questions – and provided answers for each one.

Try finding your question on this list. If you don’t find it or you’re still not sure about the answer, feel free to hit us up through our contact page.

 

Is this a coaching platform?

Yes, we do offer life coaching through specially tailored programs designed to help meet your self-development goals. Our service is so much more than that though and our processes are holistic. This means that we use coaching, neurolinguistic programming, positive psychology, Gestalt therapy and other therapies and techniques depending on your needs.

You’ll also be able to chat directly with your coach through WhatsApp, attend coaching sessions, partake in online master classes, and take advantage of other neat benefits, like personalized exercises, videos and our eBooks.

 

Who are the Inner Camp coaches?

Our coaches are experienced and certified life coaches. Each has their own specific area of expertise and will provide coaching sessions, virtual classes and tutoring that deal directly with their specialization.

Not only that, our coaches are people who have also sought to transform their life, just like you’re doing. They’ve tried many different methods and tools along the way, so they know what works and what doesn’t. And most importantly, they understand what it’s like to be in your shoes and can empathize with what you’re feeling.

 

Is this a platform for only women?

Not at all. While some of our program descriptions may specifically address women, that’s only because we value female empowerment. After all, who doesn’t want a more equal world? However, we want men to feel welcome too, and we hope they’ll join us on their self-development journey.

 

What’s the best program for me?

Good question!

Take this quiz to find the program that best fits your goals.

Or if you still can’t decide, you can sign up for one of our memberships, which gives you access to a personalized empowerment or transformation process.

 

Is this platform associated with any specific religion, political party, etc.?

No.

At InnerCamp, we believe there are many different ways to transform your life, create happiness, and find purpose. We’re non-dogmatic and not committed to any specific religion or viewpoint, only to self-development and personal improvement. No matter where you’re from or what your beliefs are, we want you to feel welcome.

 

How do I cancel a Program or Membership?

We make cancellations and refunds as easy and hassle-free as possible. Simply contact support to initiate a cancellation.

Programs and Memberships can be cancelled within 14 days of purchase. You’ll receive a refund for 100% of the purchase price if you haven’t attended a coaching session or virtual class.

With memberships, if you have attended a coaching session, it can be cancelled at any time, but your membership will continue for the rest of the month that you have paid for.

If you have any other questions about cancellations or refunds, feel free to shoot us a message via our support channel.

 

How do I cancel my ticket for an onsite or online event (workshops and retreats)?

Event tickets can be cancelled within 14 days of purchase if there are still more than 90 days for the event to happen.

 

What are the online events? What are the virtual classes?

Our online events are either free or paid online classes, where we invite one of our experts to share with you the ins and outs, tips and tricks of their area of specialization.

Virtual classes, on the other hand, are part of specific programs and directly address the course’s subject matter. You’ll have access to virtual classes when you purchase the program.

 

Can I upgrade or downgrade my membership?

You can upgrade or downgrade your membership at any time. However, downgrades will only take effect at the start of the next billing cycle.

For example, if your membership billing period started on January 15 and you upgrade on January 25, it will become effective immediately. If you downgrade on January 25, the downgrade will apply to your next billing period, starting February 15.

 

Where can I take the coaching sessions?

If you purchased a program or you are a member, you can schedule coaching sessions from the booking calendar under your account dashboard.

If you’re not already a member, you can sign up here.

 

In what language can I take my coaching session?

Coaching sessions are available in both English and Spanish. When you purchase a program or membership, you’ll be able to choose your language on the checkout screen.

 

Will I get a diploma when I finish a course?

You sure will! Once you’ve finished the program and passed the tests, you’ll receive a diploma to commemorate your achievement. You can show it off to your friends, put it on a resume, or just keep it as a personal reminder of your efforts towards self-improvement.